Privacy Policy

1. Information We Collect

To provide our services effectively, we may collect the following types of information:

• Personal Information: Name, phone number, email address
• Service Information: Service requests, address/location details, booking history
• Device & Technical Data: IP address, browser type, device information
• Usage Data: App/website interactions, analytics, and preferences

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage services requested by you
• To connect you with technicians and enable service fulfillment
• To communicate updates, support, and notifications
• To improve our platform, services, and user experience
• To send promotional or marketing content (only with your consent)

3. Data Sharing

We only share your information when necessary and in a controlled manner:

• With Technicians: Limited details required to complete your service
• With Service Partners/Vendors: For operational purposes
• With Legal Authorities: When required by law or to protect rights
• With Trusted Third-Party Tools: Such as payment gateways, analytics, and communication services

We do not sell your personal data to any third party.

4. Data Security

We do not sell your personal data to any third party.

• Secure servers and encrypted data transmission
• Restricted access to sensitive information
• Regular system monitoring and updates
• With Trusted Third-Party Tools: Such as payment gateways, analytics, and communication services

However, no system is completely secure, and we encourage users to take necessary precautions.

5. Cookies

We use cookies and similar technologies to:

• Enhance website performance
• Understand user behavior
• Personalize user experience

You can control cookie preferences through your browser settings.

6. Data Retention

We retain your information:

• For as long as necessary to provide services
• To comply with legal, regulatory, or business requirements

After this period, your data is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications

Requests can be made through our support channels.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us